Pro2Tec - IT Support

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ProCare™ is a complete IT management service offering for the small and mid-sized business. Rely on ProCare™ for all of your network, server and desktop operations management. Our goal is to maximize the value of your technology and minimize your total cost of ownership.
	State-of-the-Art Management Platform Our state-of-the-art management platform provides real-time analysis and alerts of all desktops, servers and network devices. Our platform constantly monitors the health of your computers and network and provides automated alerts when issues are detected. We test all system patches before they are installed to ensure your systems are always optimized. Enterprise Anti-Virus and Cloud File Backup We include a license for Sunbelt Vipre Enterprise with every maanegd system. Vipre delivers comprehensive antivirus, antispyware and intrusion detection without slowing down your system. We also provide secure and encrypted cloud file backup with every covered system.
	Server and Desktop Management We proactively update, back up, and manage all your computers and servers remotely. Every aspect of your network is monitored and issues can be spotted and fixed before they can cause any type of problem. You can rest assured knowing your vital data and IT systems are being monitored and protected 24/7 from our dedicated Centers for Excellence. Phone Support Get live support via telephone from our support staff based right here in the US. We can fix most problems remotely, so that you can be back up and running without having to wait for a specialist to come onsite. We can help with most Windows applicaitons including Microsoft Office. Onsite Support and Emergency Response We provide field engineers for speciliazed services or custom projects. Pro2Tec can also provide emergency visits for unforeseen failures, troubleshooting and repairs for ProCare™ clients.
	Advanced Disaster Recovery & Business Continuity Data availability and security are becoming more important than ever before, which introduces added pressure for small and midsized businesses who must prevent unplanned downtime and protect their data from disaster. Tradtional backup and disaster recovery systems are expensive because they require duplicate hardware and software that simply sits idle. Now Pro2Tec offers the SMB market an affordable solution that not only provides real-time backup of servers and data, but includes a failover system that can keep your business running in the event of a catestrophic failure.

Call us at (914) 358-3565 for more information.